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Frequently Asked Questions:
General Information
Archive Policies and Procedures

What is the Email Campaign Archive and why should I use it?
The Email Campaign Archive, powered by the Who's Mailing What! Archive, is a growing library of promotional email samples. A subscription to the Email Campaign Archive provides you with immediate access to valuable email research. Each month our staff collects and catalogues emails across industry categories including Retailers, Publishing, Catalogs, Fundraising, Telecom and many others. Each email listed in the Email Campaign Archive database includes details such as company name, industry category, subject line, date/time sent, and much more. As a subscriber, you will be able to search on your area of interest and view emails (as hi-resolution PDFs) and offer details at the click of a button.

What industry categories does the Email Campaign Archive cover?
For an alphabetical list of categories, please click here.

What does my subscription to the Email Campaign Archive include?
With your paid subscription, you gain access to our entire database of email details, hi-resolution scanned images of each email (in PDF format), and mailing company details.

How often is the data on the Email Campaign Archive website updated?
The Email Campaign Archive is updated monthly, allowing us to provide you with the most current and accurate details on thousands of new emails.

Can the Email Campaign Archive tell me the volume and the results for a specific email campaign?
This information is proprietary, and in the case of large companies with many different email campaigns each month, even more difficult to obtain. Therefore, we do not collect it.

What countries does the Email Archive cover?
The Email Campaign Archive focuses solely on the U.S. market.

If I place an order online, is my personal information secure?
Yes, we use a secure server for online transactions and do not store your credit card number.

How do I perform an Email Campaign Archive Search?
If you are a subscriber, just log in at www.emailcampaignarchive.com with your email address and password. You will be brought to the Search page. Specify a date range for your search and/or choose from a range of options including company name, industry category, use of personalization, etc. You also have the option to sort your search results. If you need further assistance, please contact the Email Campaign Archive at emailarchive@napco.com.

How do I view the images of emails in the Email Campaign Archive?
From the Search Results screen, click on 'PDF' in the 'Click to view' column. Your computer must have Adobe Reader to view PDFs. Click here to get Adobe reader.

What are your cancellation/refund terms after an order is placed for the Email Campaign Archive service?
Refunds are available only for cancellation of annual subscriptions to the Email Campaign Archive.
Please note: Once you have viewed more than 20 PDFs using the Email Campaign Archive, the product is no longer refundable.
* If cancellation request is received within 30 days of the order and no more than 20 PDFs have been viewed, then a full refund will be issued.
* Refund requests received after 30 days of the order are nonrefundable.

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